Company Name: roots.
Email: support@rootssupplements.store
These Terms and Conditions govern your use of the roots. website and your purchase of any products or services offered through it. By accessing or using this website, you agree to be bound by these terms. If you do not agree with these terms, please do not use the site or purchase our products.
We strive to ensure all product descriptions, images, and pricing on our website are accurate. However, we do not warrant that the information is error-free, complete, or current. We reserve the right to modify or update information at any time without prior notice.
Once you place an order, you will receive an order confirmation via email. This confirmation does not signify acceptance of your order. We reserve the right to cancel or limit any order for any reason, including but not limited to suspected fraud, shipping restrictions, or lack of stock.
All prices are listed in GBP (£) and include applicable VAT. Payment must be made at the time of order via accepted payment methods listed at checkout. We use secure payment gateways to protect your personal data.
Standard Delivery: Free (4–5 business days)
Express Delivery: £4.99 (1–2 business days)
We only ship within the United Kingdom. Shipping times are estimates and not guaranteed. For more information, see our Shipping Policy.
You have the right to cancel your order within 14 days of delivery under the Consumer Contracts Regulations 2013, provided the product is unopened, unused, and in resalable condition.
To request a return or report a damaged item, please contact us at support@rootssupplements.store. For more details, refer to our Return & Refund Policy
All content on this website — including images, logos, product names, design elements, and text — is the property of roots. and Viva Research LTD and is protected under UK and international copyright and intellectual property laws. You may not use or reproduce any content without written permission.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your personal data is collected, stored, and used solely for the purpose of fulfilling your orders and providing customer service. We do not sell your information to third parties.
Our supplements are not intended to diagnose, treat, cure, or prevent any disease. Please consult with a healthcare professional before starting any new dietary supplement.
To the maximum extent permitted by UK law, roots. disclaims any liability for direct or indirect damages resulting from the use or misuse of our products or website.
You agree not to:
Misuse our website or breach its security features
Use our content or trademarks without consent
Resell or redistribute our products without written agreement
We reserve the right to update or change these terms at any time. Changes will be effective upon posting to the website. Continued use of the site after changes indicates acceptance of those changes.
For any questions about these Terms & Conditions, contact us at: support@rootssupplements.store